Protect & Preserve
Your home in Marbella deserves attention, even when you are elsewhere. Protect & Preserve brings together agreed visits, practical checks and clear updates, with care shaped around your property.
A local eye on the home you love
When a home stands empty, a small leak, a power interruption or signs of damp can go unnoticed. Planned visits help bring changes to your attention and identify maintenance that may need arranging before your next stay.
Sunstars offers a local point of contact in Marbella. We start with your property, how you use it and the areas you would like checked. The aim is a practical picture of its condition, so you can make informed decisions while you are away.
From an agreed plan to an informed decision
Define your priorities
Discuss the property, access arrangements and any existing concerns. Together, we agree which areas and systems the visits should cover.
Arrange the visits
Visits can be organised monthly or more often, depending on your needs. The schedule is agreed with you for your particular home.
Look for changes
During the visit, we look for anomalies, visible deterioration and maintenance needs across the agreed areas of the property.
Keep you informed
You receive an update or report after the visit, giving you a clearer view of the observations and any matters needing attention.
Coordinate the next steps
If work is needed, the proposed repair or action is discussed with you before it is coordinated. The scope is agreed separately.
What a property visit can cover
The checklist is adapted to the home, its installations and the access agreed with you. These are areas to discuss when planning the service.
Climate & electricity
Review air conditioning, heating, lighting and other electrical equipment for apparent problems requiring attention.
Indoor temperature
Check the indoor temperature as part of understanding the conditions in the unoccupied home.
Pests & deterioration
Look for signs of insects or other pests, and visible wear that may need follow-up.
Bathrooms & appliances
Check toilets, taps, dishwasher, washing machine, fridge and freezer as agreed for the visit.
Water & damp
Look for visible leaks, water damage, moisture and mould, and anomalies around water installations.
Maintenance planning
Identify matters to discuss, from repairs and routine upkeep to possible renovation work.
Outdoor spaces
Look over the terrace, pool area and garden for changes and upkeep needs.
Doors, windows & garage
Review exterior doors, windows, gates and garage for visible damage or operating issues.
Security & access
Look for signs of unauthorised entry and issues with access points or the alarm system.
A few useful answers before we begin
What is Protect & Preserve?
It is Sunstars' preventive property care service for owners who are away from Marbella. Agreed visits help identify anomalies and maintenance needs, with information shared with you afterwards.
How often can my home be visited?
Visits can be arranged monthly or more frequently according to your needs. The frequency and scope are agreed individually, rather than assumed to be the same for every property.
What happens if a problem is found?
The findings and any proposed action are discussed with you. Repairs or other work are coordinated after consultation with you, with the details agreed for the situation.
Will I receive information after a visit?
Yes. An update or report keeps you informed about what was observed and any matters that may need attention. Discuss your reporting needs when arranging the service.
Let’s talk about your home
Start with Estela, Sunstars’ AI Concierge, or request a video call with the owners team to discuss your property and the care you have in mind.